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Servers for #1 Restaurant in Oshkosh*

Ground Round inside the Best Western Hotel in Oshkosh wants to bring you on as a server. We are proud to be the #1 Restaurant in Oshkosh according to Trip Adviser, for 4 months running! How do we stay on top? It’s our culture of Company Pride, Guest Satisfaction, and a great team of outstanding people. The food’s pretty good too.

What’s in it for you? A fun and flexible work place, $100.00 sign on bonus after 90 days, 1/2 off meals, discount stays at ANY Best Western around the world, nightly cash out of all tips, use of the hotel pool and work out room, oh and did I mention the great staff?

Position Purpose
The purpose of this position is to provide the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

Position Duties

This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned:

  • Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
  • Processes guests’ orders and ensures all items are prepared properly and in a timely manner. Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
  • Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
  • Clears and resets table at the end of each course or upon completion of the meal.
  • Prepares guest checks that itemize and total meal costs and sales tax.
  • Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
  • Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
  • Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
  • Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
  • May serve as a cashier.

Position Requirements

  • High school graduate or equivalent preferred.
  • Must have current food handling licenses/permits and maintain such licenses/permits.
  • Strong communication, organization, and problem solving skills.
  • Knowledge of principles, values and processes for providing superior guest service.
  • Knowledge of basic math.
  • Ability to operate cash register.
  • Ability to project a professional, friendly and courteous image to guests.
  • Ability to multi-task and be detailed oriented.
  • Ability to work well under pressure in a fast paced environment.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to work a flexible schedule, including weekends and holidays.
Apply Online